Submit a request – Bitbuy Support

Please choose your issue below. **For security purposes, a one-time verification email may be sent to you after initially submitting your help request. Please verify your email address in order to ensure timely support.**

Your email address

Currency type(optional)

Indicate whether your help request pertains to CAD or cryptocurrency

Subject

Description

Please enter the details of your support request. A member of our team will get back to you as soon as possible. **As a security measure, you may be required to verify your email address in order to submit your support request to our team. Please monitor your inbox for a verification email.**

External crypto wallet address(optional)

If applicable, let us know the wallet address you're sending to/from

Transaction hash(optional)

If applicable, let us know the crypto transaction hash for the deposit/withdrawal in question

Attachments(optional)

Add file or drop files here

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