Documents required to verify your identity

We can only accept identity documents that meet the following criteria:

1. It must be issued by a government body (federal or provincial/territorial);
2. It must be valid;
3. It must contain a photo of yourself;
4. It must contain your first and last name;
5. It must contain your date of birth. To qualify for an account, you must meet or exceed the age of majority in your province. You must be at least:

• • 18 years old in Alberta, Manitoba, Ontario, Prince Edward Island, Québec, and Saskatchewan;
  • 19 years old in British Columbia, New Brunswick, Newfoundland and Labrador, Northwest Territories, Nova Scotia, Nunavut, and Yukon.

These are acceptable identity documents:

• Passport (Canadian)
• Canadian Provincial or Territorial Driver's License
• Canadian Provincial or Territorial Photo ID Card
• Permanent Residence Card

Important info:

• If you’re submitting a provincial/territorial driver’s license or photo identification card, you must upload a clear image of the front AND the back. 
• If you’re submitting a passport, you must upload an image that clearly includes the top AND bottom page.
• Copies of ID documents must be submitted in colour and must not be altered in any way.
• Please note the following documents are currently not acceptable but subject to review at a later date:
  • Secure Certificate of Indian Status
  • BC Services Card