Introduction
Bitbuy Support can be reached by using our contact form. Our replies will be sent from support@bitbuy.zendesk.com. We do not offer inbound phone support at this time.
As fake customer service pages and phone numbers continue to pop up, we ask that you please be diligent in verifying any information you may come across on Google pages, social media, or forums. When in doubt, contact our team and ask us to confirm whether the person you are communicating with is an authorized Bitbuy representative.
Bitbuy employees will never ask for login details, such as your password or 2FA code. We will also never ask you to install software on your computer, or for remote access to your device.
If anyone claiming to be a Bitbuy Support agent requests this information, please contact our team immediately.
Official Domains:
Below are the only domain addresses that Bitbuy uses.
Official Social Media:
If you are unsure about an email you have received that appears to be from Bitbuy, please contact our Support Team.