The first part of this guide covers transactions made after the transition to the new Bitbuy app on May 25th, 2024. To access your history from before the transition, please see the Legacy Documents section below.
If you need to review previous transactions on your Bitbuy account you can find a full record of your transactions in your account’s activity section. The section is accessible on both the website and mobile app.
How to find the activity section on the website
- Select the Activity tab at the top of your page
- You’ll be presented with a full list of all your transactions on Bitbuy
- If needed, you can filter these by the type of transaction.
How to find the activity section on the mobile app
- Click More at the bottom right
- Select Activity from the list
- You’ll be presented with a full list of all your transactions on Bitbuy
- If needed, you can filter these by the type of transaction.
Legacy Documents
This section covers how to find your transaction history before May 25th 2024. This feature is currently only available on the Bitbuy website.
How to find legacy transactions
- Click your name at the top right
- Select Documents from the dropdown
- Once on the Documents page, click the Legacy Documents tab
You’ll find all your Bitbuy transactions broken down by year and then month. Click on a specific month to download a PDF statement of your history for that month.
Please note:
Currently these reports are only available by month from December 2021 onward. Full years are available upon request, including 2021 and 2020.
For Coinsmart, Coinberry, and Bitvo clients – transaction information from before your account’s original migration to the Bitbuy platform is not yet available. These records can be provided on request.