As required by Canadian regulations, Bitbuy must collect information from you related to your risk profile, to perform an appropriateness assessment to determine whether investing in crypto assets is suitable for you.
These questions include:
- Your risk tolerance
- Your investment objective
- Your knowledge of cryptocurrencies
- Your investment time horizon
New users looking to open an account
Your account opening and eligibility to trade and transact on the Bitbuy platform is determined by your submission to these questions.
If our initial assessment indicates that crypto assets may not be suitable for you, unfortunately you will not be able to open an account with Bitbuy.
Existing users
If you already have a Bitbuy account, and our initial assessment indicates that crypto assets may not be suitable for you, then a member from the Bitbuy support team will reach out to you for more information.
Alternatively, you can submit a ticket with our support team for assistance or if you have any questions.