Updating your home address:
Please follow the steps below to have your home address updated by a member of our support staff:
Get in touch with us by emailing support@bitbuy.ca with the following:
- Your new physical home address
- One of the two below documents, in an attachment to the email
- A current utility bill with your full name and new address on it (screenshots or redacted documents are not acceptable)
- A picture of yourself holding your Canadian photo ID (with your face shown), along with a piece of paper with "For Bitbuy use only" and today's date written on it