How do I update my home address?

Updating your home address:

Please follow the steps below to have your home address updated by a member of our support staff:

Get in touch with us by emailing support@bitbuy.ca with the following:

1. Your new physical home address 
2. The two below documents, in an attachment to the email:

• A current utility bill or financial statement with your full name and new address on it (screenshots or redacted documents are not acceptable, please send the original pdf)

                                                                AND

• A picture of yourself holding your Canadian photo ID (with your face shown), along with a piece of paper with "For Bitbuy use only" and today's date written on it