How do I update my home address?

  • Updated

Updating your home address:

Please follow the steps below to have your home address updated by a member of our support staff:

Get in touch with us here with the following:

  1. Your new physical home address 
  2. The two below documents, in an attachment:
  • A current utility bill or financial statement with your full name and new address on it (screenshots or redacted documents are not acceptable, please send the original pdf)

                                                                AND

  • A picture of yourself holding your Canadian photo ID (with your face shown), along with a piece of paper with "For Bitbuy use only" and today's date written on it

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