How do I get verified?

  • Updated

To complete your account verification, you'll need to do two things:

  1. Verify your personal identity
  2. Complete Risk Profile

How to verify your personal identity

There are three ways to verify your identity on Bitbuy:

1. Automatic Verification

When creating your Bitbuy account, the personal information you enter (name, address, date of birth, etc.) gets passed through our third-party identity verification service, which will confirm your identity and verify your account instantly. 


2. Express Verification

If automatic verification doesn't work for you, then you'll need to proceed to scan your Drivers License or Identity card, and take a selfie to complete identity verification.


3. Manual Verification

In the case where your account does not pass automatic verification or ID and selfie scanning, you will be required to upload verification documents in order to verify your account. 

To view more information on the verification documents, please click here. 


Complete Risk and Financial Profile

As required by Canadian regulations, we must ask you a few questions about your risk profile and financial profile in order to start trading. Your answers will be assessed to determine if investing in cryptocurrencies are suitable for you based on your risk tolerance, investment objectives, investment knowledge, and time horizon for your investments, as well as your financial situation to establish appropriate net purchase limits.


Need more help? Get in touch with our team.

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