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How do I reset my password?

  • Updated

There are two ways to change your password:

  1. From the Sign-in page
    • Simply click ‘Forgot password?’ and enter your email address. You should receive an email with instructions and a direct link to change your password.
    • If you are experiencing difficulty locating this email, please contact Support.
  2. From within your account
    • Navigate to the Profile page, then click Password.
    • You will need to enter your current password, and then create a new password.

Change password.pngPlease note that any changes made to your password will result in a temporary 72-hour wait period for withdrawals. This is an automated security measure. You can contact our Support Team to shorten this wait period if you wish to have it removed before it is set to expire. 

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