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How do I fund my Bitbuy account via bank wire?

  • Updated

A bank wire is an electronic transfer, executed from bank account to bank account by your financial institution. This method will require you to physically go to your bank branch to complete, and is ideal for amounts greater than $10,000 CAD.

Here are the instructions to make a bank wire deposit:

Step 1 - Send a Wire Transfer at your Bank 

A wire transfer deposit must be sent from your bank account to Bitbuy. The details required to ensure that your deposit is sent to the correct place will be found in-app.

Step 2 - Upload Your Receipt

The next step is to upload a copy of your wire receipt so that we can match the incoming wire with your Bitbuy account. You can do this while logged into your account either on the Bitbuy app or website.

  1. In your Bitbuy account, navigate to the Deposit page and select Wire Transfer.
  2. Under the instructions, hit the Continue button.
  3. On the next page, enter the total amount sent and the processing date from the wire receipt.
  4. Below, you will be asked to upload an image file of the wire receipt. When uploading a photo of the physical receipt, please ensure that the text is visible.

Select ‘Upload’ and done! Your items have been sent and our team will process your submission.

Funding Timeline & Support

Once you have sent your wire transfer and uploaded your receipt, you can expect to see the funds reflected in your account within 1 - 2 business days. Please keep in mind that the waiting period will also be subject to the processing time of your financial institution. 

 

If you have any questions or issues with the wire transfer process, our Support team is here to help! Get in touch with our team.

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