How do I enable Google Authenticator or Authy?

  • Updated

PLEASE NOTE: When Google Authenticator or Authy is enabled and set up, it is required every time you sign in to your Bitbuy account. Please make sure you understand how they work before changing your 2FA method. 

1. Navigate to the 'Settings' section of your account

  • Click on your name in the top right corner of the screen, next to the gear icon

2. Click on 'Switch to Google Authenticator' or 'Switch to Authy'

3. Open your Google Authenticator or Authy app and scan the QR code that is displayed 

  • If you do not have the Google Authenticator app or Authy, you can download them from the Apple App Store or Google Play Store

4. In your Bitbuy account, enter the authenticator code and click 'Validate Code' 

 

If you no longer have access to your Google Authenticator device, please click here for instructions on how to reset your two-factor authentication.

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