Bitbuy & Knox Bitcoin Insurance Details

Article author
Bitbuy Support (CA)
  • Updated

Bitbuy is proud to partner with Knox, an institutional Bitcoin custody provider with a comprehensive insurance policy.

For more details on the Knox partnership including FAQ's about coverage, please see this article.


Under the relationship established between Bitbuy and Knox, Knox maintains an insurance policy designed to respond to a limited set of named perils that may occur in the context of Knox key management activities. This insurance policy does not cover any actions, errors or omissions made by Bitbuy customers in accessing, or attempting to access, their accounts. This includes, but is not limited to, losses arising from customers divulging their credentials in a successful phishing attack, successful SIM swapping attacks, acts of social engineering, threats or extortion against Bitbuy’s customers or Bitbuy’s customers’ friends and or family, or any other such occurrences. Bitbuy encourages customers to learn best security practices, including methods by which they can protect anuthorized access to their account.

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