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Setting up Twilio Authy 2FA

  • Updated

Enabling 2FA gives your account an additional layer of protection, above and beyond just your password. Bitbuy uses a 2FA method that requires clients to generate and input a 6-digit code from a 3rd party Authenticator app in order to complete login. Authy is a major 2FA app provided by US technology firm Twilio. They offer both a phone and desktop version for added versatility. 

To activate Twilio Authy 2FA, first install the Authenticator app on your device. Follow this link to download it from the iOS App Store or Google Play Store. 

Once downloaded, follow these general in-app instructions to set up 2FA:

Log into your Bitbuy account on your mobile app or the desktop website.

  • If you're on the app, go to More > Settings and tap '2-step verification.
  • If you're on the website, navigate to 'Settings' and then click '2-step verification in the security section.

FOR AUTHY APP USERS:

  1. Open the Authy app. Create an account or login using your phone number.
  2. Click the + button in the centre of the screen. Choose between "Scan QR Code" (recommended) or "Enter Code Manually" to input the long-form code.
  3. You should be seeing a 6-digit code on the next page when done successfully. Take this code and enter it where prompted before the timer runs out, otherwise use the next 6-digit code.
 
 

Once you enable 2FA, you will be asked to input a randomly-generated 6-digit code from your Authenticator app in addition to your password, each time you login. This code updates every 30 seconds on the Authenticator app.

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