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How to verify your Phone Number and Email Address for New Users

  • Updated

Bitbuy asks that you verify your email address and phone number when creating a new account. This is to ensure security and confirm that new users are who they say they are.


When registering with a new account, first you will be asked to input some basic information including your email address. Selecting “Create Account” will automatically send an email to you with instructions on how to proceed. Follow the instructions in the email and click ‘Continue’ to proceed to phone verification.  
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You will need to confirm your phone number at this step in order to continue with registration. You are allowed to use a non-Canadian phone number here. An active phone is required to complete this step. Please reach out to our Support team if this criteria cannot be met.
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Click ‘Get code’ and you should receive an automated message with the verification code. You can choose to have this code sent through Text or Call. Input the code on the next page where it asks you to check your messages. You can always re-send this code if you don’t receive the message.
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And with that, you’ve officially created your account. A couple more steps and you’ll be trading in no time. 

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